Synergy Life Transformations Privacy Policy

Effective Date: October 26, 2025

At Synergy Life Transformations, located in the vibrant city of San Francisco, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us in any way. We understand the importance of transparency and trust, and we strive to provide you with clear and accessible information about our data handling practices. This policy is governed by the applicable data protection laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) where applicable.

By accessing or using our website and services, you consent to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services. This Privacy Policy applies to information we collect on synergylifetransformations.com and all related subdomains, mobile applications, and other online platforms.

Information We Collect

We collect several types of information from and about users of our website and services, including:

• Personal Information: This includes information that can be used to identify you as an individual, such as your name, email address, phone number, postal address, and any other information you voluntarily provide to us. We collect this information when you register for an account, subscribe to our newsletter, contact us for support, or participate in our programs.
• Usage Data: We automatically collect certain information about your interactions with our website and services, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This data helps us analyze trends, administer the website, track user movements, and gather broad demographic information.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and preferences. Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences, personalize your experience, and provide targeted advertising. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website. Refer to our Cookies Policy for more details.
• Payment Information: If you purchase our programs or services, we collect your payment information, such as your credit card number, billing address, and other financial data. We use secure payment processors to handle your payment information, and we do not store your credit card details on our servers.
• Testimonials and Success Stories: With your explicit consent, we may collect and publish your testimonials and success stories on our website. These testimonials may include your name, photo, and other personal information. You have the right to withdraw your consent at any time by contacting us at privacy@synergylifetransformations.com .

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: We use your information to deliver our programs and services, personalize your experience, and improve the functionality and performance of our website.
• Communicating with You: We use your contact information to send you newsletters, marketing communications, service updates, and other relevant information. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
• Processing Payments: We use your payment information to process your purchases and ensure timely payment for our programs and services.
• Analyzing Usage Data: We use usage data to understand how users interact with our website and services, identify areas for improvement, and optimize our marketing efforts.
• Protecting Our Rights and Interests: We may use your information to enforce our terms of service, protect our rights and interests, and comply with legal obligations.
• Personalized Content: Providing tailored content and recommendations to enhance your personal growth journey.

Data Sharing and Disclosure

We may share your information with the following categories of recipients:

• Service Providers: We may share your information with third-party service providers who assist us with various aspects of our business, such as website hosting, payment processing, email marketing, and data analytics. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Partners: We may share your information with business partners who offer complementary products or services that may be of interest to you. We will only share your information with business partners if you have given us your explicit consent to do so.
• Legal Authorities: We may disclose your information to legal authorities if we are required to do so by law or legal process, or if we believe that such disclosure is necessary to protect our rights, safety, or property.
• Affiliates: We may share information with our subsidiaries and affiliates for internal business purposes.
• Corporate Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or control of your personal information.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption technology to protect sensitive data during transmission and storage.
• Access Controls: We restrict access to your personal information to authorized personnel only.
• Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
• Employee Training: We provide regular training to our employees on data security best practices.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information. We encourage you to take steps to protect your personal information, such as using strong passwords and keeping your software up to date.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Restriction: You have the right to request that we restrict the processing of your personal information under certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Withdraw Consent: If you have provided consent to the processing of your personal information, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us at privacy@synergylifetransformations.com . We will respond to your request within a reasonable timeframe, typically within 30 days.

California residents have specific rights under the California Consumer Privacy Act (CCPA). Please refer to the "California Privacy Rights" section below for more information.

California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for which we use the information, and the categories of third parties with whom we share the information.
• Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information. We do not sell your personal information.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights.

To exercise your CCPA rights, please contact us at privacy@synergylifetransformations.com . We will verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf, provided that you provide the agent with written permission to do so and verify their identity.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.

Links to Other Websites

Our website may contain links to other websites that are not owned or controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any website you visit.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@synergylifetransformations.com . If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data handling practices or legal requirements. We will post any changes to this Privacy Policy on our website and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:

Synergy Life Transformations

Attn: Data Protection Officer

555 California Street, Suite 200

San Francisco, CA 94104

Email: privacy@synergylifetransformations.com

Phone: (415) 555-7890

We are committed to addressing your concerns and resolving any issues promptly and effectively. Thank you for trusting Synergy Life Transformations with your personal information. We value your privacy and are dedicated to protecting it.